Kia of Lincolnwood FAQs - Your Trusted Kia Dealership
Kia of Lincolnwood – Dealership FAQs
This FAQ page answers common questions about buying, servicing, and financing vehicles at Kia of Lincolnwood. It’s a helpful resource for drivers throughout Lincolnwood, IL and nearby communities such as Skokie, Evanston, Des Plaines, Glenview, Berwyn, Morton Grove, and Chicago.
Whether you’re shopping for a new Kia, exploring quality pre-owned vehicles, scheduling professional service, or learning more about lease and financing options, our team is here to provide clear guidance and a smooth dealership experience.
- Sales & Inventory: New Kia models, pre-owned vehicles, availability, and test drives.
- Service & Parts: Maintenance, repairs, diagnostics, and genuine Kia parts.
- Financing: Lease programs, auto loans, monthly payments, and trade-in assistance.
If you don’t see your question answered below, please contact us and a friendly team member will be happy to assist.
Q: What vehicles are available at Kia of Lincolnwood?
We offer a complete lineup of new Kia vehicles, including sedans, SUVs, hybrids, and electric models. Our inventory also includes a wide range of dependable pre-owned vehicles.
Availability is updated regularly, so we encourage checking our online inventory or contacting our sales team for the most current selection.
Our staff is happy to help you compare models, trims, and features to find the right Kia for your lifestyle.
Q: Can I schedule a test drive?
Yes. Test drives are available for both new and pre-owned vehicles. Scheduling ahead is recommended, especially if you’re interested in a specific model.
- Walk-ins: Welcome based on availability
- Appointments: Ideal for specific vehicles or time preferences
Q: Do you sell used vehicles from other brands?
Yes. In addition to Kia models, our pre-owned inventory includes vehicles from a variety of manufacturers.
Each pre-owned vehicle is carefully inspected to meet our quality and safety standards.
- Wide selection: Multiple makes and body styles
- Quality-focused: Thorough inspection process
Q: Do you accept used car trade-ins?
Yes. Kia of Lincolnwood accepts trade-ins on most makes and models. Your trade-in value can be applied toward the purchase or lease of another vehicle.
You can begin with our online trade-in estimator, then visit us for a final appraisal.
- Simple process: Online or in person
- Market-based values: Competitive and fair offers
If your vehicle has an outstanding loan, our finance team can assist with the payoff process.
Q: What warranty coverage comes with a new Kia?
New Kia vehicles include factory-backed warranty coverage designed to provide added confidence. There's the 10-year/100,000-mile limited powertrain warranty and a 5-year/60,000-mile bumper-to-bumper basic warranty
- Limited Warranty: Coverage varies by model
- Powertrain Warranty: Included with factory coverage
- Roadside Assistance: Available during the warranty period
Q: What are your Sales and Service hours?
Our sales hours are Monday-Friday 9:00am - 8:00pm, Saturday 9:00-6:00pm, and is closed on Sunday. Service hours are Monday-Friday 7:00am - 7:00pm, Saturday 8:00am - 5:00pm, and is closed on Sunday. Hours may vary by department and day.
For the most accurate information, please visit our website or contact the dealership directly.
Q: What payment methods do you accept?
We accept several payment options for vehicle purchases, service visits, and deposits. Our team will review available methods during your visit.
Kia finance partners and select online payment options may also be available.
Q: What is your vehicle return policy?
Vehicle purchases are generally final under Illinois regulations. If you have concerns after your purchase, please contact our team so we can review available options.
We stand behind our service work and aim to resolve concerns promptly.
Q: Are there any current specials or incentives?
Yes. Kia may offer incentives throughout the year, including seasonal offers, lease specials, and loyalty programs.
Contact Kia of Lincolnwood for details on current promotions and eligibility.
Q: How do I schedule Kia service?
Service appointments can be scheduled online or by contacting our service department directly. Our trained technicians are equipped to care for your Kia.
- Online scheduling: Available anytime
- Phone scheduling: Speak with a service advisor
Q: How long will my service appointment take?
Service times vary depending on the type of maintenance or repair needed. Your advisor will provide an estimated timeline at check-in.
- Routine maintenance: Often same-day service
- Repairs: Timeframes vary by diagnosis and parts availability
Q: Do you work with customers of all credit backgrounds?
Yes. Our finance team works with a network of lenders to help customers across a wide range of credit situations.
- Flexible options: Leasing and financing solutions
- Personal support: Tailored to your needs
You can also apply for financing online anytime through our secure finance application.
Q: What makes Kia of Lincolnwood different?
At Kia of Lincolnwood, we’ve reimagined the dealership experience to be entirely about you. Whether you’re browsing our latest Kia lineup, visiting us for expert service, or exploring flexible financing, we keep things simple and transparent. We’re proud to serve the Lincolnwood community with a stress-free process that puts you in the driver’s seat from start to finish.
- Kia expertise: Knowledgeable sales and service teams
- Clear communication: Straightforward guidance and support
- Community commitment: Proudly serving the North Shore and Chicagoland
We look forward to welcoming you and your family to Kia of Lincolnwood.