Customer Testimonials

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DealerRater Oct 30, 2021

Val was great in finding a leased Forte that fit my needs and my budget. He's got a loyal customer!

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DealerRater Oct 11, 2021

Santiago and Richard were very helpful and kind. I am very happy with their servi ce.

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Cars Sep 14, 2021

Got a ride home from the shuttle service during the busy time at 8am in the morning. Nash was very accommodating and very friendly the entire way home. Would definitely recommend this place.

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DealerRater Jul 3, 2021

Jacob was very helpful and knowledgeable in assisting me. Professional and kind. Gave me the information I wanted and more. Will definitely recommend to friends.

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DealerRater Jun 7, 2021

Awesome customer service from Jose and Fred. Would definitely recommended. Very excited for my new vehicle. They were very friendly and very polite. Truly a great experience.

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Cars Apr 10, 2021

Went in to buy a advertised vehicle from the internet and found they had what was advertised, delt with val who did an outstanding job for my wife and i who drove 1.5 Hours from indiana

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Cars Jan 29, 2021

Got a great car for a great price! I had lost hope in finding the car I wanted but working with Val, Fred, and Yvette made the process hassle free and left me happy! I highly recommend going through this dealership for a used car!

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Cars Nov 30, 2020

Recently bought a used Buick from the Kia dealer. Yeah, I know but sometimes deals are found in strange places. Anyway, I was a little worried when I saw their very low ratings so I kept my expectations low even though they had my number 1 option from my research of used Buicks. The sales process was unremarkable, lots of banter with the sales guy, he tried to keep price high, I tried to get price low. All very respectfully handled. However, my biggest surprise came through my interactions with the GM, Fred. Apparently they are under new leadership and it ...

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DealerRater Nov 7, 2020

I have been to several dealerships and this one by far had the friendliest most imformative staff which didn't pressure me at all. I love my new Kia seltos and would strongly encourage anyone shopping for a Kia to visit this site

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DealerRater Jul 28, 2020

Service was great and fast. I was completely satisfied with my purchase. He worked with me to meet the amount of payment I was looking for. Thanks for everything 😀

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Cars Oct 2, 2019

I have used their service department a few times and I have been to many other dealer service departments. They are honest and I've verified it by having my car checked first at a local mechanic. The department is very well managed by the service Manager Scott. I waited for my vehicle once for a few hours and never saw him sit still and when I had some minor confusion with an employee he immediately intervened and took care of the issue. Though I did not purchase this vehicle at this dealership when there was a recall for the ...

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Cars Jun 30, 2018

Service agent Nick did a great job. He got me in right away and complete the task in 25 minutes. Then he vacuumed my car.

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Cars Apr 24, 2018

Thankyou so much Desmond Johnson for your awesome customer service and care!!! I definitely recommend Grossinger Kia for anyone looking for reliable service and a awesome experience !!! Ask for Desmond Johnson!!!

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Cars Mar 30, 2018

I had a good experience at Grossinger Kia . My salesperson desmond did a good job showing different products and working out a fair deal to get the features I want. Even when there were a few questions about the terms he did put in every effort to get it resolved as did his colleagues Vince and Mike. Will recommend.

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DealerRater Nov 15, 2017

Best car buying experience to date! I went in to trade my Subaru Impreza for a BMW X1. Walked in, was immediately greeted by Zak, the GM. He quickly found a sales rep (Jerry) and the process started. Jerry was a consummate professional and all around nice gentleman to work with during a process that historically has been less than desirable. If I see Jerry or Zak outside of the dealership, would love to buy them a drink, really great guys. Take your business to Lincolnwood Kia, you will not be disappointed!

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DealerRater Aug 24, 2016

I wrote about how bad the service and pricing was for grossinger Kia also how much I hated them over a year ago. All that has changed they have completely shifted gears and brought a customer service team that's awesome! From the manager to Steve I mean all the service reps are amazing to work with now. They might be a bit overbooked at times, however they are composed and prompt to help. I mean wow! I've never been happier dealing with a delearship service center. Keep up the great work and hope you guys get raises cause ...

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DealerRater Aug 9, 2016

Roza was very helpful and we like our Kia Soul. There is some confusion over what is going to be covered on warranty so we must see over the next few months what actually is covered.

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DealerRater Apr 19, 2016

Thanks of Roza and Christian from Grossinger Kia in Lincolnwood we have our dream car Kia SorentoWe are really impressed with professional and friendly approach to customer and we will recommend this place and Roza and Christian to all our friendsWayto go Guys from Kia!

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DealerRater Aug 5, 2015

Went in not knowing much about the buying process. They helped me every step of the way and did a great job. Everybody I dealt with was friendly and helpful. I will definitely be coming back here for my next car and sending all my friends. Thanks Grossinger Kia!!!!

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DealerRater Dec 22, 2011

Hi I bought Kia Sorento LX 2012 I worked with Andrew J. Hero He is Awesome!! He gave me lowest price How did I know? before I visit grossinger kia, I visited more than 4 kia dealership but they were so expensive:( If you want to buy new kia vehicle, you must go to grossinger kia and you must work with Andrew J. Hero:) Then you will get lowest price in illinois Thank you Andrew!! I will visit there soon!!

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