Jacob was very helpful and knowledgeable in assisting me. Professional and kind. Gave me the information I wanted and more. Will definitely recommend to friends.
Awesome customer service from Jose and Fred. Would definitely recommended. Very excited for my new vehicle. They were very friendly and very polite. Truly a great experience.
Went in to buy a advertised vehicle from the internet and found they had what was advertised, delt with val who did an outstanding job for my wife and i who drove 1.5 Hours from indiana
Got a great car for a great price! I had lost hope in finding the car I wanted but working with Val, Fred, and Yvette made the process hassle free and left me happy! I highly recommend going through this dealership for a used car!
Recently bought a used Buick from the Kia dealer. Yeah, I know but sometimes deals are found in strange places. Anyway, I was a little worried when I saw their very low ratings so I kept my expectations low even though they had my number 1 option from my research of used Buicks. The sales process was unremarkable, lots of banter with the sales guy, he tried to keep price high, I tried to get price low. All very respectfully handled. However, my biggest surprise came through my interactions with the GM, Fred. Apparently they are under new leadership and it ...
I have been to several dealerships and this one by far had the friendliest most imformative staff which didn't pressure me at all. I love my new Kia seltos and would strongly encourage anyone shopping for a Kia to visit this site
Service was great and fast. I was completely satisfied with my purchase. He worked with me to meet the amount of payment I was looking for. Thanks for everything 😀
I have used their service department a few times and I have been to many other dealer service departments. They are honest and I've verified it by having my car checked first at a local mechanic. The department is very well managed by the service Manager Scott. I waited for my vehicle once for a few hours and never saw him sit still and when I had some minor confusion with an employee he immediately intervened and took care of the issue. Though I did not purchase this vehicle at this dealership when there was a recall for the ...
Service agent Nick did a great job. He got me in right away and complete the task in 25 minutes. Then he vacuumed my car.
Thankyou so much Desmond Johnson for your awesome customer service and care!!! I definitely recommend Grossinger Kia for anyone looking for reliable service and a awesome experience !!! Ask for Desmond Johnson!!!
I had a good experience at Grossinger Kia . My salesperson desmond did a good job showing different products and working out a fair deal to get the features I want. Even when there were a few questions about the terms he did put in every effort to get it resolved as did his colleagues Vince and Mike. Will recommend.
Best car buying experience to date! I went in to trade my Subaru Impreza for a BMW X1. Walked in, was immediately greeted by Zak, the GM. He quickly found a sales rep (Jerry) and the process started. Jerry was a consummate professional and all around nice gentleman to work with during a process that historically has been less than desirable. If I see Jerry or Zak outside of the dealership, would love to buy them a drink, really great guys. Take your business to Lincolnwood Kia, you will not be disappointed!
I wrote about how bad the service and pricing was for grossinger Kia also how much I hated them over a year ago. All that has changed they have completely shifted gears and brought a customer service team that's awesome! From the manager to Steve I mean all the service reps are amazing to work with now. They might be a bit overbooked at times, however they are composed and prompt to help. I mean wow! I've never been happier dealing with a delearship service center. Keep up the great work and hope you guys get raises cause ...
Roza was very helpful and we like our Kia Soul. There is some confusion over what is going to be covered on warranty so we must see over the next few months what actually is covered.
Thanks of Roza and Christian from Grossinger Kia in Lincolnwood we have our dream car Kia SorentoWe are really impressed with professional and friendly approach to customer and we will recommend this place and Roza and Christian to all our friendsWayto go Guys from Kia!
Went in not knowing much about the buying process. They helped me every step of the way and did a great job. Everybody I dealt with was friendly and helpful. I will definitely be coming back here for my next car and sending all my friends. Thanks Grossinger Kia!!!!
Hi I bought Kia Sorento LX 2012 I worked with Andrew J. Hero He is Awesome!! He gave me lowest price How did I know? before I visit grossinger kia, I visited more than 4 kia dealership but they were so expensive:( If you want to buy new kia vehicle, you must go to grossinger kia and you must work with Andrew J. Hero:) Then you will get lowest price in illinois Thank you Andrew!! I will visit there soon!!
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